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外航空乘面試問題及回答
1、Can you work under pressure?or Were you ever under a great deal of pressure?
是的，我可以！因為我在讀大學(xué)期間，曾經(jīng)擔任過校體育部的副部長，學(xué)校舉辦的很多活動都是由體育部來組織的，所以已經(jīng)習(xí)慣了在強壓下工作，令我印象最深的是校運動會，那可是學(xué)校的大型活動，基本上從頭至尾都是有體育部自己操辦，包括很多的細節(jié)，例如要安排好每個班級的位置，運動會開幕式的入場順序，各項比賽的時間安排等等。
Yes, I can! Because when I was in college, I served as the vice minister of the sports department. And there are a lot of activities which are held by the sports department. So I have accustomed to working under strong pressure. I am most impressed that the school sports meeting,which is one of the most large-scale activities in my college, basically it is made arrangements by the sports department from start to finish. It includes many details, Such as arranging the location of each class, arranging the order of admission to the opening ceremony,arranging the time of every kind of competitions and so on. So I believe I can .
2、What is your greatest strength? What are your assets?
我最大的優(yōu)勢是堅強的意志力和超強的耐力，當然這是后天訓(xùn)練出來的結(jié)果，因為我是名長跑運動員，在以前大大小小的比賽中，無論自己有多累，我都會對自己說，你要堅持下去，你現(xiàn)在是在跑道上，你必須用跑的形式來結(jié)束這場比賽，你不可以停下來，如果你停下來你就失敗了，你就是個十足的失敗者，自己都會瞧不起自己。但是如果我沒有放棄，即使我是最后一個跑過終點線的人，我同樣會為自己感到驕傲和自豪，因為我戰(zhàn)勝了自己。
My biggest advantages are my strong will and endurance to the things I like, OF course, they are not natural. I was a long-distance runner in the past. And while I was running in the runway, no matter how tired I was, I would never stop running I would tell to myself that I can not stop. If I stop, I will be a real loser. On the contrast, if I insist on running to finish the competition, even though I am the last runner to across the finish line, I will still fell proud of myself. Because I won myself.
3、What is your greatest weakness?
我最大的缺點就是我有點固執(zhí)，我總有我自己的想法，只有當我碰壁的時候我才會考慮別人給我的建議，但是就是因為我的這份固執(zhí)，這份執(zhí)著，才讓我鍛煉了我堅強的意志，不屈不撓的性格。
My biggest drawback is that I am a little stubborn. I am always insisting on my own opinion. I will not consider other’s advice until I found that I run against the wall.. But because of my stubbornness, I become a person who have strong will and indomitable character.
4、What have you done to correct your weaknesses?我想我會在做每件事情之前，好好斟酌身邊的人給我的意見，來找到一個最好的解決方法。
At present, I will consider the advice which is given by the people around me first and find the best way to solve the problems.
5、Have you ever failed?
我覺得我是在失敗的陪伴下長大的，是失敗讓我看清楚通往成功的那條路，只有錯過才能更深刻的理解什么是對的，我一直認為人的一生如果太順利的話反而不是件好的事情，安逸的生活會讓人變得脆弱，不堪一擊，所以失敗是我人生中最總要的老師之一。
In fact, I was growing up accompanied by the failures. It is failures which leads me to success. Only after the mistakes, I can understand the right things better. I have always thought that it was not good if one's life always goes well. An easy life can lead people to become fragile and vulnerable, so failure is one of the most important teachers in my life.
6、 What is your biggest failure?
太過自信結(jié)果導(dǎo)致自己慢慢變成了自負，覺得自己很聰明，結(jié)果聰明反被聰明誤。記得上中學(xué)的時候，期末考試前大家都在緊張的復(fù)習(xí)中，我按照自己的方法進行復(fù)習(xí)，忽略了老師所講的重點，考試成績很不如意，這給了我重重的一擊，它啟示我聽從有經(jīng)驗的人的指點會讓自己少走很多彎路。
My biggest failure was that I was too confident to succeed. When I was in the middle school, all the students was preparing for the final exam. I also managed to reviewing all the courses. But I reviewed in my own way and ignored the importance which is given by my teachers. So I got a bad result in the exam. This bad result hit me greatly which made me know that I should regard other’s experience as the sun which can take me to the brightness.
7、How do you handle failure?
當自己失敗時，要學(xué)會及時調(diào)整自己的心態(tài)，千萬不能讓自己灰心喪氣，要把這次失敗看成是又向成功邁進了一步，要及時找出失敗的原因，總結(jié)經(jīng)驗，不要兩次都犯同樣的錯誤。
At present, I have learned how to face failures. I will adjust my attitude well when facing failures. I should regard the failures as a further step to the success. And find the reasons for failures to make sure that I will not make the same mistake any more.
8、How do you handle change?
世界無時無刻不在變化，沒有什么東西是一成不變的，包括自己，人總要學(xué)著長大，吸取好的東西，改到自己壞的習(xí)慣，這樣才可以稱作是人生的蛻變！
There is nothing that will always keep the same in the world. In fact all the things are changing with the time passage., including me. I need to learn the good things and change my own bad habits with growing up. This is so called the transformation of life.
When you are in charge, how do you motivate people?
9、When you are in charge, how do you motivate people?
要想激勵自己的員工更努力的工作，首先要讓員工體會到，員工和企業(yè)是利益共同體（Community of interests），是彼此共同進退的關(guān)系，我們共同努力的目標只有一個，讓企業(yè)變得更強大；其次，因為每個人都有不同的需求，所以還要了解什么是他們目前最需要的，如何讓他們的需求得到最大的滿足，以此來激勵員工更努力的工作。
To motivate the employees to work harder, on the one side we should make the employees understand that the interests of employees and enterprises are the Community. In fact the employees and the enterprises have to make progress together. We should work hard to make our enterprise to become stronger, so that we also will benefit more. On the other side, we should manage to know about the need of the employees and to satisfy them. If the employees are satisfied with the company, they will work harder.
10、Describe a time when you resolved a conflict?or How do you handle conflict?當有沖突發(fā)生，一般都是因為兩個人的意見不一致，而且對于有些事情根本沒有誰對誰錯，所以沖突發(fā)生后，我會站在對方的立場來看問題，找到彼此都能接受的看法。但基本上當我發(fā)現(xiàn)兩個人的想法不一致的時候，我會換另外一個話題，來避免矛盾的發(fā)生。
Conflict may appear when two people do not agree with each other. And for some things, we can not tell who is right or wrong. So when the conflict appears, I will consider other’s view first and then to find a point of view which can be accepted by each other. But basically I will change into another subject to avoid the conflict.
外航空乘面試問題及回答
1、What was your least favorite job?
我不太喜歡從事科學(xué)研究之類的工作，在我看來這種工作是枯燥乏味的，相比之下我更喜歡與人打交道，古語說的好，讀萬卷書不如行萬里路。行萬里路不如閱人無數(shù)。
I do not like the work of scientific research. In my opinion, this kind of job is boring. Compared with scientific research, I prefer to communicate with people. Just like the old saying, traveling is better than reading ten thousand books. Journey is not as good as reading countless people.
2、How long will you stay with our airline? What kind of contributions will you make to our airline?
首先我要說我愛這個職業(yè)，所以我會為了這個職業(yè)奉獻我所有的一切，直到我不能在我的工作付出的一天，直到你們不需要我的那一天。我會盡心盡力做好我的分內(nèi)事，我只會感謝這個公司給我了這個工作而不會有任何抱怨。
First of all I have to say I love this profession, so I would like to devote all to this career till I can not contribute anything to this job. I will manage to fulfill my duties without any complain.
3、What would your coworkers say about you?你的同事是怎么談?wù)撃愕?
我的朋友都說我是一個可以信賴的人。因為，我一旦答應(yīng)別人的事情，就一定會做到。如果我做不到，我就不會輕易許諾。
而且他們覺的我是一個比較隨和的人，與不同的人都可以友好相處。在我與人相處時，我總是能站在別人的角度考慮問題
My friends said I am reliable, because I will fulfill all the promises that I made. I will not make a promise if I can not do that. My friends also think I am an easy-going person. Because I like to consider the problems on the other’s point of view, I can make friens with different kind of people.
4、What would your previous supervisors say about you?他說我是個很上進的人，責任心很強，因為我總能超額完成任務(wù)，所以他說我是個很有能力的人。
He said I am a positive person with strong sense of responsibility. I can over fulfill the task, so he also think I am a good employee who has ability.
5、What were the people like at your last company?
每一個人都非常友好，每天早上他們都會微笑的跟你打招呼，他們不會孤立排擠任何一個人，沒有爾虞我詐；和他們的相處是愉快的，能和他們一起工作是件幸福的事，并且他們在你心情低落的時候會陪在你身邊鼓勵你，不會讓你覺得無助，經(jīng)過一段日子的相處，大家都像你的家人似的，處處得到大家的關(guān)心。
Everyone there is friendly. They would greet me with smile every morning. They will never isolate anyone and there is no cheating between them. I like to work with them I feel happy to work under this situation. When I feel sad, my colleague there will encourage me to make me feel that I am not lonely. I get along with them well. We are like a family..
6、What did you dislike about your last employer?我沒有不喜歡我的上一個老板，他是個很熱心的人，而且具有組織能力，和經(jīng)濟頭腦，他沒有任何領(lǐng)導(dǎo)架子，很平易驚人，對我們每一個人都很好，所有跟他接觸過的人都很喜歡他。
I like my last boss. He is enthusiastic with strong ability of organization. He is an easygoing person with good economic mind and treats every staff. Well. All the people will like him if they know about him. .
7、If you could change one thing about your last employer, what would it be?
對于他這個人，我個人覺得在人品這方面沒什么需要改變的，他這的是個很好的人，如果一定要改變的話，我都覺得他要是能再瘦一點就好了，但是他現(xiàn)在的樣子，胖胖的也真的很可愛！
I do not think he needs to change anything. He is very nice..If I have to choose one, I hope that he can become thin, though he looks cute now.
8、Were you satisfied with your performance at your last job?
我對我的表現(xiàn)很滿意，在我工作期間，我盡心盡力做我應(yīng)該做的事情，而且真心對待身邊的每一個人，盡我最大的努力去幫助他們。我沒有做過讓自己覺得遺憾的事情。
Yes, I am satisfied with my performance. I managed to do the things that I should do and treated every people around me sincerely. I have done my best to help my colleagues and have never done something regretful.
9、Was your previous employer satisfied with your performance?
我覺得他很滿意我的表現(xiàn)，在工作中我的態(tài)度很端正，按時完成上級安排的工作，而且總能超額完成任務(wù)，盡我所能的為公司帶來最大的利益。
I think he is satisfied with me. Because I always have a good attitude toward the job and fulfill the task he arranged to me in advance, and do my best to bring benefits to the company.
10、Have you ever been fired？
沒有，推銷員是我做的第一份工作，我是在兩個月前自行辭職的。
Never. Salesman is my first job. I resigned two months ago.
11、Have you ever been asked to resign from another job?
目前，我還沒有這樣的經(jīng)歷，但我想憑我的能力會找到一份很好的工作。
I did not have such experience until now. But I believe I can find a better job because of my ability.
12、Can we check your references? andWhat will your references say?你的證書能說明什么？
我目前擁有的證書只有英語四級而已，當然這并沒有什么特別之處，但至少可以證明我曾經(jīng)為了這個目標努力過，并且我付出的努力得到了回報，取得了讓我滿意的成績。
13、How many sick days did you take last year?去年你請了多少病假
我的身體狀況很好，很健康，去年一年并沒有因為生病而請假。
My healthy condition is good. I am healthy. I have never asked for leave because of sickness last year.
14、Is this typical?（這是什么面試問題，沒看懂）
Personality and Motivation30、Do you consider yourself a success?
成功的含義很廣泛，對我而言我覺得成功是想法設(shè)法去完成自己設(shè)定的目標，我把我的最終目標分解成無數(shù)小的目標，而我正是腳踏實地的一個一個去實現(xiàn)它們，所以我想總有一天我一定會成功的。
The meaning of success is broad. For me success is to fulfill the goal that I have set. I will depart my ultimate goal in to many small goals. And realize these small goals one by one so that I can get my ultimate goal in the near future.
15、What kinds of decisions are most difficult for you?
自古就有所謂忠孝不能兩全，我有我的人生理想但是我又很牽掛我年邁的父母，這讓我很矛盾；父母當然是支持我的，希望我能完成我的人生理想，但是他們又何嘗不想讓子女陪伴身邊，更何況父母年紀都已近半百，所以我想我只能盡我最大的努力，讓他們過上更優(yōu)質(zhì)的生活，來彌補我不在身邊的缺憾，這是我能想到的最適合的方法。
16、Why has it taken you so long to find a job?
一個人所從事的職業(yè)決定著他將有怎樣的人生，我覺得沒有什么事情比這更重要的了，所以如果最終找到了自己心儀的工作，那么花多長時間都是值得的。
17、What are your outstanding qualities?你的優(yōu)秀的品質(zhì)是什么？What are your qualifications?
我覺得作為一個服務(wù)型人員，我的優(yōu)秀品質(zhì)表現(xiàn)在擁有愿意為別人服務(wù)的心態(tài)，喜歡去照顧身邊的人，盡我全力去幫助別人是我最開心的事，卻不會埋怨，不去計較。 34、What interests you most about being a flight attendant?
公司是如何給員工安排假期的，每年大概有多少天能夠回家跟父母團聚。
How the company arranges holidays for the staff. And How many days I can have to sit together with my parents.
18、What can you do for us that others can't?（不知道怎么回答）
19、Describe a difficult problem you've dealt with.
20、 How important is appearance?
相貌對一個女生來講是重要的，但是與相貌相比內(nèi)在美就顯得更重要，因為如果說相貌是推薦信的話，那么內(nèi)在美就是信用卡。
The appearance is important for a girl. But compared with the appearance, the inner beauty is more important. Just as we know, if the appearance is a letter of recommendation, the inner beauty is a credit card.
21、What do you think will be the biggest challenge of being a flight attendant?
作為一個乘務(wù)員最大的挑戰(zhàn)是能否真正擁有愿意為人服務(wù)，愿意奉獻的精神。作為一個乘務(wù)員就要為乘客提供最上乘的服務(wù)，搞好公司形象，為公司帶來更多的利益。
The biggest challenge for being a flight attendant is that they need to be willing to serve for others and like to devote. A flight attendant must provide the best service for the passengers and improve the image of his or her company .So he or she can bring more benefits to the enterprise.
22、 Do you have any natural talent or skill, something that comes easy to you?
我的熱情和親和力是與生俱來的，我不需要故意裝出一副很友善的樣子。我覺得與人溝通是件很容易的事情，只要是真心對待別人，人與人之間將不會冷漠，我相信所有人都可以變成朋友。
My passion and affinity are natural. I do not need to pretend to be friendly. I think it is si-mp-le to communicate with others. If you treat the people around sincerely, there will be no indifferent between us. I believe everyone can become friend.
23、What do you like to do in your spare time?
即使是在業(yè)余時間，我也沒有停止學(xué)習(xí)，因為我的專業(yè)是人力資源管理，所以我喜歡看一些管理類的書籍，我喜歡研究公司是怎樣運行的，如何能讓公司更強大。
Even in his spare time, I did not stop learning, because my major is human resource management, so I like to read some books about management, I like to study how the company runs, and how to make the company more powerful.