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2017年BEC考試初級口語談判技巧:拒絕
拒絕是一件多么難為情的事情,尤其還是要對待客戶,以下百分網(wǎng)小編整理的關(guān)于拒絕的BEC考試初級口語談判技巧,希望對大家有所啟發(fā),更多信息請關(guān)注應(yīng)屆畢業(yè)生網(wǎng)!
The Non-Negotiators 拒絕談判者
Identification The other party refuses to negotiate and discuss terms with you. They submit a proposal with a price and terms and then ask you to accept or reject on the whole.
Note A refusal to negotiate is usually a refusal to negotiate price. This is an opportunity for you. Since they are rigid on price, you can ask for concessions on other terms. Asking for clarification as to why they won’t negotiate will usually let you know where there is some room for discussion If they continue to not negotiate, you may consider choosing another company and telling they original one that had they been more willing to negotiate, they may have gotten your business.
Solution Approach them in a positive and inquisitive way. Tell them you’d love to make a deal, but you have some questions. Don’t try to negotiate right away. They will take the time to educate you. When they commit some time and energy to your education, they suddenly have more at stake in the discussion. Then, when you have more information and some creative alternatives to approach them with, they’ll be more willing to bargain. Sometimes hw you do something is just as important as what you do.
【拓展閱讀】
BEC中級口語 簡短陳述部分應(yīng)試技巧
考生應(yīng)快速瀏覽信息卡,選擇最熟悉、最有把握話題,然后根據(jù)問題后的提示組織演講。
準(zhǔn)備時(shí)間完畢,主考官要求你發(fā)言時(shí),考生應(yīng)該欣然接受并且適時(shí)開始講話。不要因?yàn)樽哉J(rèn)為準(zhǔn)備不足,而遲遲不發(fā)言 。1分鐘過后,考生將失去說話的機(jī)會;發(fā)言時(shí)間縮短之后,考生也會因?yàn)檩敵鲂畔⒘坎粔?而不能獲得商分。
在準(zhǔn)備期間,考生一定要稍做筆記。建議考生記下要點(diǎn),以免在演講的過程中,由于緊張而忘記了自己準(zhǔn)備要講的內(nèi)容。
正式演講時(shí),考生應(yīng)該記。耗阋龅闹皇且粋(gè)小小的演講。建議先告知考官你要講的話題,作為開頭。然后從自己記下的要點(diǎn)中,選擇最有把握、最熟悉的幾點(diǎn)充分進(jìn)行闡述。最后,重述主題或者就你的發(fā)言進(jìn)行總結(jié)。注意:考生應(yīng)該合理地組織演講內(nèi)容,做到通順、流暢、有邏輯。盡可能地使用連接詞(如first of all, finally, however, to sum up, etc. )
合理分配你的時(shí)間。一個(gè)條理清晰、邏輯嚴(yán)密的演講勝過一個(gè)毫無邊際、有頭無尾的發(fā)言。
當(dāng)你的同伴在發(fā)言的時(shí)候,你應(yīng)該耐心地聽,并時(shí)而點(diǎn)頭示意,表示尊重與贊同。記。和榘l(fā)言完畢,你將就他或她的講話進(jìn)行提問。如果提不出問題,或是提出不相關(guān)的問題,都將使你的表現(xiàn)大打折扣。在聽同伴發(fā)言的時(shí)候要注意思考,一旦發(fā)現(xiàn)可以提問的地方,要及時(shí)記錄下來,再利用余下的時(shí)間組織問題。盡量避免在所提的問題中出現(xiàn)語法錯(cuò)誤。一般一個(gè)問題即可。
盡可能地運(yùn)用肢體語言。記住,適時(shí)的一個(gè)手勢、一個(gè)眼神,都會為你增色添彩。
最后要切忌膽怯。保持自信,大膽演講與提問。要相信自己肯定做得到并且做得好。
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