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客房領(lǐng)班面試問(wèn)題
1. why do you apply for room attendant? what’s the room attendant你為什么申請(qǐng)做客房服務(wù)員？什么是客房服務(wù)員？
2. what’s your main duty? 主要的工作職責(zé)？
3. what do you think of your responsibility for this job?
您認(rèn)為您的崗位職責(zé)有哪些？
4. how do you make rooms? 你怎樣打掃房間？
5. how many rooms do you have in your hotel ?
酒店有多少間房間？
6. how many deluxe rooms ? and executive rooms and suites?
有多少豪華間？行政間和套間？
7. what is the rate of today ? 今天的房?jī)r(jià)是多少？
8. how long will you make up a room?
打掃一間房間需要多長(zhǎng)時(shí)間？
9. how many rooms can you clean/make every day?
每天可以打掃多少房間？
10. how long will you make a bed ? 鋪一張床需要多長(zhǎng)時(shí)間？
11. how to make the bed? 怎樣鋪床？
12. how many pillows on the bed ? 床上有幾個(gè)枕頭？
13. how to ask for help when you meet the problem you can’t solve?遇到解決不了的問(wèn)題怎樣求助？
14. what should you prepare for bath room?
衛(wèi)生間通常需要準(zhǔn)備些什么？
15. how to clean the bath room ? 怎樣打掃衛(wèi)生間？
16. what kind of detergent usually to use? 通常用什么清潔劑？
17. how to make turn-down service? 怎樣做夜床？
18. can you talk about when you work in hk which things you did good and which not good ？ why?
能否說(shuō)說(shuō)你在客房工作中覺(jué)得做得好的是什么？做的不好的又是什么？為什么？
19. do you how many things on the pushcart?
客房打掃房間的時(shí)候推的手推車(chē)上都放有那些東西？
20. how many tools will you take with you?
打掃房間需要帶哪些工具？
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